We’ll help you make the transition from (online) customer service to full digital customer engagement and can set up an omnichannel environment for customer contact.
• Omnichannel contact services • Webcare • (Virtual) personal assistants • Live support • Reputation and review management
• E-Commerce strategy • Omnichannel strategy • Customer Journey design • Webcare concepts • Community strategy
• Client management • Operation management • Workforce management • Quality management • Tooling & systems
• Training & Workshops • Onboarding programs • Recruitment support • Sales support
• Tailored reporting • Insights learning loop • Boardroom KPI’s
RIFF has updated its privacy statement as of 14-09-2023. The most recent version of the statement can be viewed here. If you have any questions regarding the changes or about exactly what data we keep about you, please feel free to contact us.